Returns & Exchanges
We want you to be completely satisfied with your Sisters and Seekers pieces, which is why we offer a 14-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to be eligible for a full refund to your original payment method.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original mailer bag or a secure alternative, ensuring all original labels and hygiene seals are intact.
Generate Shipping Label
Choose your preferred courier method through the portal to download your prepaid shipping label or receive a QR code for paperless drop-off.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your proof of postage until your refund has been processed by our warehouse team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing